IMPORTANT INFORMATION

WARNING
• LOOK products are designed and optimised to be used by cyclists who weight no more than 100 kg (220.5 lbs)
• Before you begin your ride, familiarise yourself with the operation of your new pedals.
• Practice engaging and disengaging, or « clipping » your feet in and out of the pedals, while stationary, and mentally train yourself to clip your feet out at each stop, or in other situations during which you may need to stabilise yourself with one foot on the ground. For your safety and that of those around you, after an impact or a crash, we strongly advise you to change the handlebar and stem. These two parts are important components that must not be neglected.

LEGAL WARRANTY
LOOK, through its network of authorised dealers and distributors in the country in which the product was purchased, guarantees its products against nonconformities and hidden defects(1) for a period of two years(2) from the date of purchase. (1) Hidden defects are only covered under French law. § 1641 to 1649 of the civil code. (2) Some countries or states allow a longer time limit for an implicit warranty, and/or for the exclusion or limitation of direct or consecutive
damages which implies that the limit described above would not apply. This limited warranty gives you specific legal rights, but possibly other rights too, which vary according to local legislation.

COVERAGE
The warranty applies only if the product was assembled by an authorised LOOK retailer and according to the instructions provided, and if the bicycle has been maintained according to our recommendations and used properly.
This limited warranty does not apply to normal wear and tear* and to parts that have been restored or subject to repairs or improper modification or any damage caused by an accident, abusive or inappropriate use, or a lack of due diligence. Uses deemed inappropriate that would void the warranty, include spinning (stationary bicycle), jumping, stunt riding, extreme cycling, and any similar activities. The intensive use of a bicycle on a home-trainer can damage the rear triangle because it is firmly fixed to the trainer via the rear quick release. The only appeal within the limits of the LOOK limited warranty, or any implied warranty, is limited to the repair or exchange, at the sole discretion of LOOK, of all or part of the product concerned. Under no circumstances, can LOOK and its representatives or distributors be held responsible for any direct or consecutive damage, nor for any product shipping or transport costs, whether the claim is based on the contract, the warranty, a negligence or a product liability claim, including, without limitation, loss or damage to property other than the guaranteed product itself, the loss of use of the property, or any other financial loss. Regardless of the cause, neither LOOK, nor any representative or distributor, can be considered liable for any financial contribution or compensation for a product. The rights allocated by the warranty and associated benefits cannot be transferred or transmitted. LOOK’s obligations under any warranty are limited, according to the wider acceptance of the law, to those specified in this LOOK limited warranty.

This guarantee does not apply to « Special Race Service » products and/or purchased by professional or amateur teams, professional athletes, clubs, and/or via any rental program, and this exception will be enforced even if the product is new.

The warranty is void if the product:
• Underwent a technical and/or structural modification, or if it has been repaired or
repainted at a non-LOOK authorised repair centre.
• Has been repaired and/or used with non-authorised spare parts.
• The product serial number has been removed, erased, altered or rendered illegible. Any components, other than LOOK branded components that are mounted on our bicycles, are subject to the same legal requirements of the warranty. Any warranty claims of one of the components must be made through the concerned manufacturer or distributor. Under no circumstances, LOOK and its representatives or distributors cannot be held responsible for damages, direct or indirect, of a product not designed, manufactured and marketed by LOOK.

*The following parts are considered to sustain wear and tear from normal use: Bearings (bottom bracket, headset, hubs), housing, cables, tires, tubulars, tubes, rim strips, brake or disc brake pads, chain, chainrings, cassette, saddle.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are enitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount
to a major failure.

LIFETIME FRAME WARRANTY
The quality and reliability of our frames, that we control from conception to commercialisation, allow us, through our authorised representatives and dealers, to propose an extended legal warranty to you, a free lifetime warranty on LOOK frames and forks purchased as of June 1st, 2017, and valid on all 2016 and subsequent models.

CONDITIONS
To validate the lifetime warranty, the bicycle must be registered within a strict deadline of 30 days from the date of purchase. The registration form must be filled in and submitted correctly. If you register your bicycle within ten days of the date of purchase, you will receive, in addition to the lifetime warranty:

• Our Crash Replacement Program
• A frame and fork safety inspection

COVERAGE
This lifetime warranty is only valid for the initial purchaser and is non-transferable. Beware, the lifetime warranty does not apply to the paint and finish, nor any components other than the frame and fork. In the context of the lifetime frame warranty, LOOK is limited to the repair or replacement, and at the sole discretion of LOOK, of all or part of the product concerned.

COUNTERFEIT GOODS

WARNING ABOUT COUNTERFEIT GOODS
THE USE OF COUNTERFEIT PRODUCTS IS VERY DANGEROUS AND CAN PROVOKE SERIOUS FALLS CAUSING SIGNIFICANT INJURY OR EVEN DEATH TO YOU AND THOSE AROUND YOU. LOOK products are protected by industrial property rights. Hence, in the case of purchase, use, or sale of a counterfeit product, we reserve the possibility of taking all measures that we deem appropriate in order to stop the violation of our rights and to receive compensation for the damage suffered as defined in the Clauses L613-3 to L613-6, L615-14 and L716-9. It goes without saying that counterfeit products do not benefit from any LOOK warranty and imply the cancellation of all LOOK warranties on any valid LOOK product used in conjunction with counterfeit products. This also includes the annulment of all accidental, physical, moral, civil and physical liabilities on the part of the company LOOK CYCLE INTERNATIONAL. The vast majority of LOOK products are manufactured in our factories outside of Asia. The sale of products on exotic websites, meaning non-native or unusual in character, is therefore, likely to be illegal and the products counterfeit. For you to avoid any fraud, and without this advice being limited, we recommend that you to be very vigilant:

• On websites offering products advertised as LOOK products at prices well below market value.
• Regarding sales by private individuals who have no proof of purchase, nor any record of maintenance and information about the origin of the product.
For any questions, you may contact us via our website, or that of any of our authorised retail dealers and distributors in the country where you are located, and be sure to provide us with the serial number and/or photos for verification.
This manual may not be used or reproduced, even partially, in any form whatsoever and by any means whatsoever, without the prior written consent of LOOK. This material complies with the guidelines in the provisions 93/42/EC.